Privacy Policy

Effective date: July 1, 2026
Last updated: September 18, 2026

This Privacy Policy explains how we collect, use, share, and protect information when you visit www.covenforge.com (the “Website”), contact us, request services, subscribe to communications, or otherwise interact with Covenforge.

Covenforge Strategy Studio LLC (“Covenforge,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.covenforge.com (the “Website”), contact us, request services, subscribe to communications, or otherwise interact with Covenforge.

Covenforge is a women-owned accessibility and UX strategy studio based in Bend, Oregon. We help organizations create more accessible, usable, and inclusive digital experiences. We believe privacy should be understandable, practical, and treated as part of a respectful customer experience.

Information We Collect

We collect only the information reasonably needed to operate our Website, respond to inquiries, provide services, and improve our digital experience.

Information you provide directly

You may choose to provide information when you:

Submit a contact, discovery-call, or service inquiry form
Schedule a meeting with us
Subscribe to a newsletter or other email communications
Request a proposal, audit, consultation, or other service
Communicate with us by email, phone, social media, or another channel

Depending on the interaction, this may include:

Your name
Your business email address
Your company or organization name
Your job title or role
Your website URL
Your phone number, if you choose to provide it
Information included in your message or service request
Information relevant to a potential or active consulting engagement

Please do not send sensitive personal information through a general Website form unless we specifically request it and provide a secure method for doing so.

Information collected automatically

When you visit the Website, we or our service providers may automatically collect limited technical and usage information, such as:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Referring website or source
Date, time, and duration of your visit
General location derived from your IP address
Interaction information, such as links clicked or form activity

We use this information to understand how the Website performs, identify technical issues, improve usability and accessibility, protect the Website, and understand which content is useful to visitors.

How We Use Information

We may use personal information to:

Respond to your questions, inquiries, and requests
Schedule and prepare for a discovery call or consultation
Evaluate whether Covenforge’s services are a fit for your needs
Prepare proposals, scopes of work, agreements, invoices, and service deliverables
Communicate about an active or prospective client relationship
Send newsletters, updates, or marketing communications when you have opted in or where otherwise permitted by law
Improve our Website, services, content, accessibility, security, and user experience
Prevent fraud, abuse, security incidents, and other harmful activity
Comply with legal obligations and enforce our agreements

We do not use personal information to make automated decisions that produce legal or similarly significant effects about you.

How We Share Information

The information you submit through this website will be used solely to respond to your requests and provide relevant information about our services. We do not sell your personal information or share it with third parties for their independent marketing purposes. Information may be processed by trusted service providers that help us operate our website and communications, subject to appropriate privacy and security obligations including but not limited to:

Website hosting and content management
Website analytics
Appointment scheduling
Email delivery and email marketing
Customer relationship management
Cloud storage and file sharing
Accounting, invoicing, and payment processing
Security, fraud prevention, and technical support

These providers may process information only as needed to provide their services to us and in accordance with their own legal and contractual obligations.

We may also disclose information when necessary to:

Comply with applicable law, regulation, legal process, or enforceable government request
Protect the rights, safety, property, or security of Covenforge, our clients, Website visitors, or others
Investigate or prevent fraud, security incidents, or misuse of the Website
Support a business transition, such as a merger, acquisition, financing, restructuring, or sale of assets, if applicable

Cookies and Analytics

The Website may use cookies or similar technologies to support functionality, measure Website performance, and understand how visitors use the Website.

Cookies are small text files stored on your device. Some are necessary for the Website to function. Others may help us understand aggregate usage patterns, remember preferences, or improve content and navigation.

You can usually manage or delete cookies through your browser settings. Blocking some cookies may affect how parts of the Website work.

If we use analytics tools, we use them to understand aggregate Website activity—not to sell visitor data or build invasive personal profiles. Where required, we will provide appropriate notice and consent choices for non-essential cookies or tracking technologies.

Marketing Communications

If you subscribe to Covenforge emails, we may send you updates, practical accessibility and UX insights, service information, or business news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at hello@covenforge.com.

Even if you opt out of marketing emails, we may still send you necessary non-marketing communications related to an inquiry, active client relationship, transaction, or service engagement.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Respond to your inquiry
Maintain business and client records
Deliver services
Meet legal, tax, accounting, or reporting obligations
Resolve disputes
Enforce agreements
Maintain Website security and integrity

Retention periods vary depending on the type of information and the reason we collected it. When information is no longer needed, we will delete, de-identify, or securely archive it in accordance with our business practices and applicable law.

Your Choices and Requests

You may contact us to request that we:

Confirm whether we hold personal information about you
Correct inaccurate or incomplete personal information
Delete personal information, subject to legal and operational exceptions
Explain how we use or share your personal information
Stop sending you marketing communications

To make a privacy request, contact us at:

Covenforge Strategy Studio LLC
Phone: 541-539-6077
Email: hello@covenforge.com

We may need to verify your identity before completing certain requests. We will respond within a reasonable time and in accordance with applicable law.

Do Not Sell or Share

Covenforge does not sell personal information.

We also do not knowingly share personal information for cross-context behavioral advertising. If our data practices change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.

Children’s Privacy

The Website and Covenforge’s services are intended for business and professional audiences. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us at [your email address], and we will take appropriate steps to delete it.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, transmission method, storage system, or security measure is completely secure. Please use care when sending information online and avoid including sensitive information in general Website forms or unencrypted email.

Third-Party Links

The Website may link to third-party websites, platforms, articles, social-media services, or resources. Covenforge is not responsible for the privacy practices, content, or security of third-party services.

We encourage you to review the privacy policy of any third-party site before providing personal information.

Accessibility

Covenforge is committed to making this Privacy Policy and our Website usable by people with disabilities. If you need this Privacy Policy in an alternative format or have difficulty accessing any part of our Website, please contact us at hello@covenforge.com and tell us how we can help.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website features, legal requirements, or data practices.

When we make changes, we will post the updated version on this page and revise the “Last updated” date above. If a change materially affects how we use personal information, we will provide additional notice where required by law.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or Covenforge’s privacy practices, please contact:

Covenforge Strategy Studio LLC
5441 S Macadam Ave. Ste. N

Portland, OR 97239
Email: hello@covenforge.com
Website: www.covenforge.com